An E-Zine of

July, 2005
 
 
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I Need a Break!
 
90 Day Challenge
 
Gotta Have It
 
Take a Trip -- On Me

Schedule your emails

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small office productivity tip
Schedule your emails.

You won't be surprised to find that the majority of people with home internet connections are up checking emails in the early morning as well as late at night. Problem is: you don't always want your clients to get messages with a 3am date stamp. A simple way to get your message written and staged for next day delivery is to schedule delivery of your message. You can "tell" Outlook not to deliver your message before a certain date and time. Then, as long as your computer is on, it will send that message at its next regular email send/receive run.

 

Here's how:

In the message area, click Options.

Under Delivery Options, select the Do not deliver before check box, and then click the delivery date and time you want.

View a screenshot

 

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Like Nobody's Business

How we want to work...and live!

 

I Need a Break!

You know you need a vacation. Work is never-ending and play seems like work. Family and friends greet with looks of fear and dread. The clock runs your life and your sense of humor....OK, what sense of humor?  You body is beginning to tell on you and your doctor thinks its waaay past time for you to take your leave.

If you own your business, there’s no one who will pay you to go on vacation. In fact, some may feel, that upon their return, they’re more stressed than when they left. And if you feel badly about wanting to take vacation, think about this: The US leads the pack of industrialized nations in the lack of vacation time. Here’s what the average worker gets around the globe:

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Average Vacation Days/Year per Country

A whopping 26% of American workers take no vacation at all. Disney highlights the fact that we're a country of the vacation-deprived, in a clever marketing campaign where corporate drug execs thank the American public for working instead of vacationing and driving up their sales of mood-modifying drugs and in another, an undertaker let's us know that they'll be there to support our families when we work ourselves into early graves.

Charming.

As much as you want to get away and decompress, you know the business owner's truth: if you're not at work, you can't bill and if you don't bill, you don't eat. You've removed your most knowledgeable and productive employee and dramatically cut your workforce.

Plan ahead for maximum relaxation with minimum checking in.

As soon as possible, commit the time and the money. Let people know that you're planning a vacation. Timeshares pre-commit you to a vacation at least once a year -- you’ve already committed the money. My parents began their time-share ownership in the early 1980’s and their annual vacations became the thing of legend.

If your business is seasonal, think ahead and plan your vacation for the downtime. One consultant takes long vacations at Christmas and in July when business is historically slow. Another tack is to plan your vacation when you know your clients will be gone. How will you know? Ask them. They’ll happily tell you all about when they’ll be lying on the beach in Aruba (wouldn’t you)?

Combine business with pleasure. Plan a vacation at the end of a business trip to save you airfare and, perhaps, give you some leverage to negotiate a lower hotel rate.

"I’m too important to my company to take a vacation. If I’m not there, things fall apart.” You, my friend, may have other problems. Your staff should be able to run the core aspects of your business in your absence. The Marines, your mayor, the head of your utility company and even the president of United States takes vacations every year (note: more than one). If you don’t trust your employees to cover for you – you may have a simple issue of training. Write out procedures detailing your accountabilities and have them shadow you. If you still feel uncomfortable you may have the wrong people in place or may need help learning how to let go. Be sure that you have written procedures and have trained your employees how to follow them.

If a week-long vacation is out, plan what fellow coach, Susan Levinson of Leverage Your Power calls a "Power Trip" – 2-3 day weekends scattered throughout the year, some coupled with personal development. These can be just a rejuvenating as one week long get-away.

Right Before You Leave

Create project lists with key details and expectations for the people who will be covering for you.

Establish one point person you’ll be in contact with and a system for contact. This could be your attorney, CPA or a trusted friend or relative if you don’t have staff. I suggest a brief call first thing in the morning before you start your day so you can venture out with a free mind. Set parameters and authority for your designee.

Let your clients, prospects, vendors and suppliers know you’ll be gone and who to contact in your absence.

Set up an away-message on your email account. Many commercial email providers will let you create automatic-response messages, a customized message you can use to let everyone who emails you know that you're away along with any other key information you need to communicate. These messages operate right from your email server and don't require your computer to be on to run. Otherwise, email applications such as AOL and Outlook, among others, will send away-messages easily, but your computer must be on and the mail application must be running.

Pre-plan for your re-entry. Keep your calendar clear your first day back. You’ll need it to get caught up.

While You’re Away

Check in once a day if you can’t go cold-turkey. If you have to check your email while you’re gone (yes, that’s me), schedule any non-critical email replies to go out the day you get back. I violated my own system my last vacation and sent a couple of responses while on vacation. Silly rabbit. Even though I clearly stated that “I’m out and I’ll be back on xxx date” at the top of my response, I still got several more “urgent” emails requiring my immediate attention, none of which were critical. Not one.

Upon Your Return

Take a day to sort and plan. Pitch the junk mail, trades and newspapers – you probably won’t have time to read them and they aren’t attractive lining your credenza. Collect your voicemails and emails and do a little triage, figuring out what needs your attention now, later, needs someone else to take action and need never be seen again.

Create a message to say that you’re back and when people can reach you.

Email your clients, vendors and suppliers letting them know that you’re back.

Thank the people who made it possible for you to be away.

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